Privacy Policy

This Privacy Policy explains what information Balakas & Co. Insurance collects through this website, how we use it, and the choices you have. By using this site or contacting us through it, you agree to the practices described here.

Information we collect

We collect the details you choose to give us. When you submit the contact or quote form, that includes your name, email address, phone number, the type of coverage you're asking about, your general location, and anything you write in the message field. If you call, text, or email us directly, we keep the information you share in that exchange.

Like most websites, we also collect limited technical information automatically, such as your browser type, device, and general usage of the pages. This helps us keep the site working and understand what's useful.

How we use your information

• To respond to your questions and prepare insurance quotes and coverage reviews.
• To compare options with insurance carriers on your behalf, which may require sharing the details needed to quote your coverage.
• To follow up about your policy, renewals, and changes to your coverage.
• To improve the website and our service.

We do not sell your personal information.

When we share information

We share information only as needed to serve you or as required by law. That can include insurance carriers and underwriters when we compare your coverage, service providers who help us operate (for example, email or hosting), and authorities when the law requires it. Anyone we share with is expected to handle your information responsibly.

Text messaging and mobile information

If you provide your mobile phone number and opt in through one of our forms, we may contact you by text message (SMS) about your inquiry, insurance quotes, coverage reviews, policy and renewal updates, appointment reminders, and customer service. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

The mobile information of users who opt in to text messaging will never be shared or sold to third parties or lead generators. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We share this information only with the service providers that help us deliver text messages on our behalf, and only for that purpose.

Cookies and analytics

This site may use cookies and similar technologies to remember your preferences (such as accessibility settings) and to understand how the site is used. You can control cookies through your browser settings. Turning them off may affect how some features work.

Third-party tools

We use Google Translate to make the site available in other languages. When you use it, your interaction is subject to Google's own privacy practices. Links to other websites are provided for convenience, and we aren't responsible for their content or privacy practices.

How we protect your information

We take reasonable steps to protect the information you share, including securing this website over HTTPS. No method of transmission or storage is completely secure, so we can't guarantee absolute security, but we work to keep your information safe.

Your choices

You can ask us what information we hold about you, request that we correct it, or ask us to delete it, subject to any records we're required to keep. To make a request, contact us using the details below.

Children's privacy

This site is intended for adults seeking insurance. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the date at the top. Please check back occasionally.

Contact us

Questions about this policy? Reach Megan Balakas at 303-276-1809 or through our contact page.